Privacy Policy

We use cookies to keep track of advertisements and website usage. This information will be shared with third-party service providers such as Google Analytics to evaluate website usage and compile activity reports. We honor Do Not Track signals and will not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

When contacting us on this website, you may be asked to enter your name, phone number, and email address, which we will store and use to communicate with you. We do not collect any sensitive personal information or financial information such as credit cards, and we don't knowingly collect information from children under 16.

When you are registered in one of our applications, your administrator will enter your name, username, password, and email address, which the application will use to log you in and send you notifications. Sometimes, they may also enter basic information about your role or team and link this to your user permissions in the application. This information is stored securely in the application database and transmitted only over private or encrypted connections.

Our applications automatically record application telemetry and crash logs, which at times may include your username. These are used to evaluate application usage, compile activity reports, and investigate crashes and bugs. This information may be stored by a third-party log aggregation provider such as DataDog.

In addition to the telemetry noted above, our applications track key user account events. Specifically, when a new user is created or when an existing user is deactivated (or reactivated), the following data is recorded:

• First Name
• Last Name
• Email Address
• Client Instance Identifier
• Status Flag (indicating addition or removal)
• Date of the Event (creation, activation, or deactivation)

The processing of this data is based on our legitimate interests in ensuring service quality, maintaining accurate internal records, and effectively managing our business relationship with our client users. This tracking is used solely for internal reporting and analysis. All data is stored securely, transmitted over encrypted connections, and accessed only by authorized personnel. We process this information in compliance with applicable data protection laws.

When you contact us for support, we'll keep that correspondence and your email address for future reference and to communicate with you regarding your support inquiry. This information is stored securely in our support ticketing tool.

We do not collect any sensitive personal information or financial information such as credit cards, and we don't knowingly collect information from children under 16.

We will not disclose personal information to overseas recipients, but we may use overseas third parties to process, store, or analyze this information.

If you have any questions or complaints regarding this privacy policy, or if you would like to request access to or correction of your personal information, you may contact us at privacy@blueshift.one.

Last Edited on 2025-02-19