Our Services

Comprehensive implementation, support, and best practices for your IBP journey

Every service. Real outcomes.

Our team delivers implementation, development, support, client success and best practice guidance under one roof. You get speed, clarity and confidence

Implementation

Implementation in the UK and Ireland is delivered by Chase BD, supported by Blueshift.

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Support

We have the know how to support our clients

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Client Success

Client Success stays with you long after go live

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Best Practices

Best Practices helps you get the most out of the platform

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Implementation

Implementation in the UK and Ireland is delivered by Chase BD, with Blueshift supporting the programme to ensure best-practice delivery.

Together, we map your planning process, configure the platform and guide you through each stage.

We keep the project tight, transparent and aligned to your objectives.

What we deliver

  • A dedicated implementation team from Chase BD
  • Blueshift product and delivery support throughout the programme
  • Project plan and tooling at no extra cost
  • Phased rollout
  • Validation and sign off
  • Comprehensive training and documentation
  • Hypercare support

Your outcomes

  • Local delivery with Blueshift platform expertise backing you
  • Minimisation of risk
  • Earlier value realisation
  • Clear visibility of tasks and status
  • Implementation knowledge transfer into ongoing Client Success

Support

Our support team has developers and works with our software development team, giving you fast responses and resolutions.

What we deliver

  • Transparent and responsive communication
  • Root cause analysis
  • Knowledge Base (KB) articles
  • Automated monitoring and error ticket creation

Your outcomes

  • Faster resolution
  • Less disruption
  • Confidence that your platform will perform

Our Support Performance

Average Time to Resolution - As of November 2025, past 12 months

High

Priority

0.92 hrs

Medium

Priority

4.59 hrs

Low

Priority

30.52 hrs

What Our Clients Say

Customer Satisfaction

4.9/5

Based on 70+ reviews from Jira tickets

Client Success

Client Success stays with you long after go live.

This team works with you to improve adoption, expand capability and unlock the full value of the platform.

What we deliver

  • Dedicated Client Success Manager
  • Monthly WIP meetings including discussion on new and upcoming features
  • Client IBP roadmap planning

Your outcomes

  • Strong engagement across your teams
  • Clear visibility on future improvements
  • Partnership on how to get the most out of the platform

Best Practices

We help you lift your processes, not just your technology.

Our team brings planning expertise, practical methods and proven approaches that create lasting improvement.

What we deliver

  • Proven approaches
  • Process design
  • Planning maturity assessments
  • Training and guidance

Your outcomes

  • Stronger planning discipline
  • IBP maturity improvement
  • Better decisions across the business

Ready to see how we can support your business?

See how a partnership with Blueshift can help your business

Talk to us